Shop Policies

Shipping FAQ

• Buyers are responsible for providing an accurate and up-to-date shipping address.
  
• If you need to make a change to your shipping address, we will do our best to accommodate you; however, processing begins immediately and there may be instances that your shipping label has been created and cannot be changed. 
• If an item is not delivered to the buyer because of an inaccurate shipping address, please email us at [email protected], and we can begin the process of reshipment. The customer is responsible for the additional shipping cost.

Customs and Import Taxes

• Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

Returns, Exchanges, & Cancellations

• Returns are accepted only in cases of receiving a defect product. Size exchanges are currently not accepted. Cancellations are only accepted in limited cases, i.e. before product ships. All returns and exchanges are at the discretion of the store management, we reserve the right to refuse or accommodate any requests.
• If there is an issue with your order, please make sure to email [email protected] within 3 days of delivery to fix any issues & concerns